Shipping Policy
Overview
At Vellany, we work with global suppliers and fulfillment partners to deliver high-quality products worldwide. Because we operate under a dropshipping model, shipping times may vary depending on product origin and destination.
Processing Time
- Orders are typically processed within 1–3 business days after payment confirmation.
- During high demand periods, processing may take slightly longer.
Delivery Time
Estimated delivery times:
- United States / Canada / Europe: 7–15 business days
- Brazil and other regions: 10–25 business days
- Remote areas may require additional time.
Shipping Costs
- Shipping may be free or calculated at checkout, depending on promotions or destination.
- Any applicable shipping fee will be clearly displayed before purchase.
Tracking
- All orders include tracking information when available.
- Tracking updates may take 2–5 days to appear after dispatch.
Important Notes
- Delays may occur due to customs, weather conditions, or carrier issues.
- Vellany is not responsible for delays caused by postal services or customs clearance.
Example
If you order a product from Brazil, it may ship from an international warehouse and arrive within 10–25 business days depending on logistics conditions.