Return & Refund Policy

Overview

We want you to be satisfied with your purchase. If there is a problem with your order, we offer refunds or replacements under specific conditions.

Eligibility for Refund

You may request a refund if:

• The product arrives damaged or defective
• You receive the wrong item
• The item is not delivered within the maximum estimated timeframe

Non-Refundable Situations

• Buyer’s remorse (change of mind)
• Incorrect address provided by customer
• Minor delays caused by customs or shipping carriers

Refund Process

• Contact us within 7 days of receiving the item
• Provide order number and clear photo/video evidence
• Approved refunds are processed within 5–10 business days

Example

If you receive a broken product, you can send a photo and we will either resend a new item or issue a full refund.